We are getting reports of unruly renters and guests, vandalism, and disrespectful behavior, and no one is quite sure how to handle them. Senior week(s) is the worst, but problems occur throughout the summer.
If you see issues with renters or any other guests at our building DO NOT attempt to address them directly. The odds are that you won't be successful and you set yourself up for retribution.
The OC Police have no tolerance for anyone who is ruining the OC experience for others. That includes loud noises, disrespectful behavior, vandalism, whatever........ If possible, determine what unit the people are staying in--or what unit you think they're in. If they're in the pool or on the grounds or docks, the police are generally pretty quick to arrive. In most cases, if the police have to return to a unit, the renters are asked to leave--actually they are told to leave. They are trained as 'resort police' and know how to handle all kinds of these types of issues. When I called last year, they were here in <2 minutes, and I stayed on the phone with a supervisor until they left the premises--none of the kids involved knew that I called or was overseeing their activities.
CALL FOR HELP--Emergency call 911.
1. Non-emergency OC Police: 410-723-6600 The officers who answer are low key and want to help.
2. Vantage for parking or other issues if you're sure it's a Vantage renter: CALL LANCE STITCHER, VANTAGE GM, 410-723-1780 X120 OR CELL: 443-685-4829.
3. Call the owner of the unit: NO owner wants to be responsible for damages or issues caused by people in their units, including their own kids or grandkids.
4. Call Ocean Point: 410-213-7144 After hours you will get an answering machine, so this is the least effective course of action.
After the fact, we can followup with the owner of the unit in writing. This is best handled by Ocean Point, so you'll need to advise Steve or Connor. I prefer not to be involved unless I'm in OC and I see the activity. Ocean Point knows how to handle these issues and they'll tie me in along the way.
Everyone, please Print this and save it for reference and USE IT when needed.