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    Marlin Cove Time Share Owners Association

Procedure for Dealing with Bad Behavior from Jim Molesworth, President, Council of Unit Owners 

6/11/2013

0 Comments

 
Dear Board Members and owners,
 
We are getting reports of unruly renters and guests, vandalism, and disrespectful behavior, and no one is quite sure how to handle them.  Senior week(s) is the worst, but problems occur throughout the summer.
 
If  you see issues with renters or any other guests at our building DO NOT attempt to address them directly. The odds are that you won't be  successful and you set yourself up for retribution. 
   
The  OC Police have no tolerance for anyone who is ruining the OC experience for others.  That includes loud noises, disrespectful behavior, vandalism,  whatever........ If possible, determine what unit the people are staying in--or  what unit you think they're in.  If they're in the pool or on the grounds  or docks, the police are generally pretty quick to arrive.  In most cases,  if the police have to return to a unit, the renters are asked to leave--actually  they are told to leave.  They are trained as 'resort police' and know how  to handle all kinds of these types of issues.  When I called last year,  they were here in <2 minutes, and I stayed on the phone with a supervisor  until they left the premises--none of the kids involved knew that I called or  was overseeing their activities.
 
CALL FOR HELP--Emergency  call 911.
 
1.   Non-emergency OC Police: 410-723-6600 The  officers who answer are low key and want to help.
 
2.  Vantage for parking or other issues if you're sure it's a Vantage  renter: CALL LANCE STITCHER, VANTAGE GM,  410-723-1780 X120 OR CELL: 443-685-4829.
 
3.   Call the owner of the unit: NO owner wants to be responsible for damages  or issues caused by people in their units, including their own kids or grandkids.
 
4.   Call Ocean Point: 410-213-7144  After hours you will get an answering machine, so this is the least effective  course of action.
 
After  the fact, we can followup with the owner of the unit in writing.  This is  best handled by Ocean Point, so you'll need to advise Steve or Connor.  I  prefer not to be involved unless I'm in OC and I see the activity. Ocean  Point knows how to handle these issues and they'll tie me in along the  way.
 
Everyone,  please Print this and save it for reference and USE IT when  needed.  


 Jim Cell:
443-280-1002

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